These Terms of Service ("Terms") govern access to and use of ANTE, the cloud ERP service operated by Multibook Philippines Inc. ("we", "us", or "ANTE"), a Philippine corporation and a subsidiary of Multibook Inc. (Tokyo, Japan). Our office is at Unit 405 Cattleya Condominium, 235 Salcedo Street, Legaspi Village, San Lorenzo, Makati City, Philippines. "You" means the organisation that has an ANTE workspace and, where the context requires, its authorised users.
By accepting an order form, or by accessing or using an ANTE workspace, you agree to these Terms. If you accept on behalf of an organisation, you confirm that you have authority to bind it.
1. The service
ANTE is a cloud-based ERP platform covering modules such as HR, payroll, projects, treasury, CRM and point-of-sale. The modules available to you depend on your plan and order form, and are described on our Features pages. ANTE is provided only as a cloud service operated by us. We do not offer a version that you install and run yourself. Enterprise customers may agree a dedicated cloud instance and a dedicated customer success manager in a written agreement.
2. Access and evaluation
ANTE workspaces are provisioned by us under an order form agreed with you. We do not offer public self-service sign-up or a public trial. Evaluation access, where we offer it, is by arrangement with our sales team, for the period and scope we agree in writing, and these Terms apply to it. Evaluation access is provided without charge and may be withdrawn at the end of the agreed period.
You are responsible for the accuracy of the registration details you provide, for keeping credentials confidential, and for all activity under your users' accounts. Tell us promptly at security@ante.work if you suspect unauthorised use.
3. Subscriptions and billing
Fees are set out in your order form and are billed monthly or annually, as the order form states. Prices are in US dollars, exclusive of taxes. Philippine value-added tax and other applicable taxes are charged in addition where they apply.
Fees are non-refundable, including for partial billing periods, except where the law or your signed agreement requires otherwise, or these Terms, the Data Processing Addendum or the Service Level Agreement provide for a refund (for example on a general discontinuation of the service). Changes to the number of users or the plan take effect as the order form describes. If an invoice is not paid when due, we may suspend access after giving you at least 14 days' written notice to pay. Suspension does not delete your data, and access is restored once the overdue amount is paid.
4. Your data
You own your workspace data. We store it, back it up, secure it and make it available to you while your subscription is active. We use it only to provide the service to you, as set out in these Terms, the Data Processing Addendum and our Privacy Policy.
You can ask for a full export of your workspace data in standard formats (for example CSV, Excel and database export) before or at termination, and we will deliver it before deleting the data. We delete workspace data within 30 days of termination or of your written deletion request, and the data is removed from our backups within a further 30 days. Records that the law requires you to keep, such as payroll and accounting records, remain your responsibility, so export them before termination. Our own billing records are kept as the Privacy Policy describes.
You may disconnect a connected Google service at any time, from your Google account or from My Profile → Connections in ANTE. See Data deletion.
5. Data processing
For the personal data in your workspace, you act as the personal information controller and we act as your personal information processor under the Data Privacy Act of 2012 (Republic Act 10173). The Data Processing Addendum at ante.ph/dpa forms part of these Terms and sets out how we process that data. You are responsible for having a lawful basis, and for giving the notices and obtaining the consents that the law requires, for the data you enter into ANTE.
6. Availability and support
We aim for 99.5% availability each calendar month, excluding scheduled maintenance announced in advance. This is a target and not a guarantee. Support channels, hours and response targets are described in our Service Level Agreement, which forms part of these Terms. We do not give service credits or refunds for downtime unless a signed agreement provides for them.
7. AI features
Some ANTE features use AI, for example reading receipts and documents, parsing bank statements, mapping import columns and accounts, suggesting reimbursement coding and descriptions, and the Ante AI assistant. To produce a result, the content needed for the feature, which may include personal data, is sent to our AI subprocessor. If you configure your own AI provider key in your workspace, that content is sent to the provider you chose and its terms apply. The Privacy Policy describes what is sent and how long we keep it.
AI output can be incomplete or wrong. You are responsible for reviewing it before you rely on it, and in particular before it is posted to your books or used for payroll, tax or other decisions affecting individuals.
8. Acceptable use
Do not use ANTE to break the law, infringe the rights of others, transmit malware, probe or test the service without our written permission, or attempt to compromise the service or other customers' workspaces. You must not resell the service or use it to build a competing product. We may suspend or terminate access for material or repeated violations, giving notice where reasonably possible.
9. Third-party integrations
ANTE works with third-party services that you choose to connect: Google (Sign-In and Calendar), Facebook, Slack, the Multibook ERP connector, and AI providers whose keys you configure. These are listed on our integrations page. Your use of each is governed by that provider's own terms and privacy policy as well as these Terms. We are not responsible for the availability, accuracy or practices of third-party services. A third party changing or withdrawing a service may affect the related ANTE feature.
10. Intellectual property
ANTE, including its software, designs and documentation, is owned by Multibook Philippines Inc. and its licensors. During the subscription period we grant you a non-exclusive, non-transferable right to use the service for your internal business purposes. You keep all rights in your workspace data. If you give us feedback, we may use it to improve the service without obligation to you.
11. Confidentiality
Each party will protect the other's non-public information with at least the care it uses for its own confidential information, and will use it only to perform under these Terms. This does not restrict disclosure required by law, provided the disclosing party gives prompt notice where it lawfully can. Your workspace data is your confidential information.
12. Warranty disclaimer and limitation of liability
Except for the commitments in the Data Processing Addendum and the Service Level Agreement, ANTE is provided "as is" and "as available". To the maximum extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose and non-infringement. Our aggregate liability to you for all claims arising out of or relating to these Terms is limited to the amount you paid us in the 12 months before the event giving rise to the claim. We are not liable for indirect, consequential or punitive damages, including lost profits. Nothing in these Terms limits liability for fraud, gross negligence or wilful misconduct, or any liability that cannot be limited under Philippine law (including Article 1171 of the Civil Code).
13. Indemnification
You will indemnify us against third-party claims arising from your workspace data, your use of the service in breach of these Terms, or your violation of applicable law. We will give you prompt notice of any such claim and reasonable cooperation at your expense.
14. Term and termination
These Terms apply from your acceptance for as long as you have a workspace. Either party may terminate in accordance with your order form, or on written notice if the other party materially breaches these Terms and does not remedy the breach within 30 days of notice. We may suspend or terminate immediately where required by law or to protect the security of the service. Unless the order form says otherwise, the subscription renews for successive periods equal to the initial term unless either party gives 30 days' written notice before the end of the current period. We may change fees only at renewal, with at least 60 days' notice. If we discontinue the service generally, we will give at least 90 days' written notice and refund prepaid fees for the period after discontinuation. Sections that by their nature should survive termination, including data ownership, confidentiality, liability, indemnification and governing law, survive.
15. Force majeure
Neither party is liable for delay or failure caused by events beyond the reasonable control of that party and its subcontractors, such as natural disaster, war, civil unrest, government action, or failures of public networks or of infrastructure providers. This does not excuse payment obligations, and it does not excuse our own failure to maintain backups, security or reasonable business-continuity measures.
16. Assignment
You may not assign these Terms without our written consent. We may assign them to an affiliate or to a successor to our business, and will tell you if we do.
17. Order of precedence and entire agreement
If documents conflict, the following order applies: (1) a signed agreement; (2) the order form; (3) the Data Processing Addendum, for matters concerning personal data; (4) the Service Level Agreement; (5) these Terms. The Privacy Policy describes our own processing and is not a contract term. These documents are the entire agreement between us about the service and replace earlier discussions about it.
18. Governing law and disputes
These Terms are governed by the laws of the Republic of the Philippines, without regard to conflict-of-law principles. Disputes will be brought exclusively in the courts of Makati City, Philippines, except that either party may seek injunctive relief in any court of competent jurisdiction to protect its intellectual property or confidential information.
19. Changes to these terms
We may update these Terms. For material changes we will email workspace administrators at least 30 days before the change takes effect. Continued use after the effective date is acceptance of the updated Terms. For customers with an order form, changes take effect at the next renewal unless the law requires otherwise or the change does not reduce your rights. Changes to the Data Processing Addendum that reduce protection need your written agreement. The "Last updated" date above shows the current version.
20. General
If any provision of these Terms is held invalid or unenforceable, the remaining provisions continue in effect. Notices to us go to legal@ante.work, with a copy by post to our office address below. Notices to you go to your workspace administrator's email address.
21. Contact
Questions about these Terms: legal@ante.work. Multibook Philippines Inc., Unit 405 Cattleya Condominium, 235 Salcedo Street, Legaspi Village, San Lorenzo, Makati City, Philippines.