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Data deletion

Last updated: 2026-10-20

This page explains how to remove ANTE's access to your Google account and how to request deletion of a workspace and its data. For what we collect and how long we keep it, see the Privacy Policy. For how we handle a customer's data on termination, see the Data Processing Addendum.

1. Disconnect Google

ANTE uses Google for Sign-In and, if you connect it, Google Calendar. You can disconnect from either side, and ANTE loses access to your Google data straight away.

1a. From inside ANTE

  1. Sign in to ANTE and open My Profile → Connections (/profile?tab=connections).
  2. Find the Google connection and choose Disconnect.

ANTE calls Google's revoke endpoint, deletes the stored encrypted tokens, unlinks your Google identity from your ANTE account, and deletes the Google calendar events it mirrored and the related sync state. This happens immediately, as part of the disconnect.

1b. From Google

  1. Open myaccount.google.com/permissions.
  2. Find ANTE in the list of third-party apps with account access.
  3. Choose Remove Access.

Google revokes our access tokens. If you remove access this way, also disconnect inside ANTE (1a), so that the mirrored calendar events and sync state are deleted too.

2. Delete a workspace and its data

A workspace administrator can ask us to delete the workspace at any time:

  1. Email privacy@ante.work from the address registered to the workspace.
  2. Use the subject line Account deletion request.
  3. Include the workspace name or domain prefix so we can find the right workspace.
  4. If you need an export first, ask for it in the same email. We deliver it before deleting.

We confirm the request within 5 business days. We delete the workspace data within 30 days of termination or of your request, and it is removed from our backups within a further 30 days, because backups rotate on a 30-day cycle. On request, we confirm the deletion in writing, stating when production deletion completed and when backups will have fully aged out.

3. What we delete

  • All workspace data the customer entered: employees, payroll, projects, customers, invoices, attendance records and similar.
  • Uploaded files and attachments.
  • User accounts in the workspace: profile, trusted-device records and sessions.
  • Stored credentials and integration connections, including OAuth tokens for Google, Slack and Facebook.
  • Google calendar events mirrored into ANTE, and their sync state.
  • Notifications for the workspace, and any support tickets still open (tickets that were resolved or closed are already deleted automatically 30 days after closing).

4. What we keep, and for how long

  • Billing and invoice records of our own: 5 years, as the National Internal Revenue Code Section 235, as amended by the Ease of Paying Taxes Act (RA 11976), requires. Longer if a tax case is pending.
  • Audit and activity logs: audit and activity logs for the workspace are kept for up to 24 months from each event (they are append-only for security and accountability), then erased.
  • Support tickets: none are kept after offboarding. Resolved or closed tickets are deleted 30 days after closing, and open tickets are deleted with the workspace.
  • Backups: up to a further 30 days after production deletion, until they rotate out.
  • Service logs: web server logs for about 12 months, operating-system authentication logs for at least 3 months and infrastructure monitoring logs for 30 days. These are not workspace content.
  • Records we must keep to comply with law or to establish or defend legal claims, for as long as the law requires.

Statutory records of the customer itself, such as payroll and accounting records, are the customer's responsibility to retain. Export them before termination.

5. Data held by Google

Disconnecting ANTE removes our access. It does not delete anything in your Google account, including your calendar events there. Those stay under your control in Google.

6. Individuals whose data is in a customer's workspace

If you are an employee or other individual whose data is held in a customer's ANTE workspace, your employer or that organisation decides what happens to it. Please contact it. If you write to us, we will pass your request to the customer.

7. Contact

Questions or deletion requests: privacy@ante.work.