Trust center
Security and compliance information for vendor review.
The questions procurement asks before approving a vendor — encryption, data location, audit trail, backup, subprocessors — answered on this page.
How we protect your data
Data encryption
TLS 1.2 or later in transit. Database volumes and backups are encrypted at rest. Passwords are stored only as one-way bcrypt hashes, and credentials, API keys and OAuth tokens are AES-256 field-encrypted.
Daily backups, 30-day retention
All production databases are backed up daily to off-server object storage in Singapore, and kept for 30 days. Each run verifies the dump size and the upload, and failures alert the team.
Authentication
Account lockout (5 failed sign-ins within 15 minutes lock the account for 30 minutes), an email one-time code for new devices, and per-company idle timeouts. Optional sign-in with Google, Facebook or Slack.
Authorization
Role- and scope-based access control on API requests.
Audit trail
An append-only audit log records user and administrator actions with the actor, IP address and before and after values, and is retained for up to 24 months.
Staff access to your data
Multibook does not access workspace data without the customer's request or prior approval. Support can open a user's session only on that basis, with a one-time code issued to our internal security channel, and the access is recorded in the audit log.
Data stored in Singapore
ANTE runs only as a cloud service. Customer Personal Data, including databases, files and backups, is stored in Singapore. In transit it passes through Cloudflare's global network, and some subprocessors listed below (including Cloudflare, Google for push notifications, and our AI subprocessor) process data outside the Philippines. See our Privacy Policy and DPA.
Compliance
We're transparent about what we have and what we don't. No checkmarks for certifications we don't hold.
Subprocessors
Third-party services we use to operate ANTE. We give workspace administrators 30 days' notice by email before a new subprocessor begins to process customer data, as set out in our Data Processing Addendum.
Optional, enabled by the customer
These are used only if a customer connects them.
Security documentation
Read our detailed security documentation — a security-posture overview plus our access, data-handling, retention and offboarding policies and SLA. Network diagrams and our providers' compliance certifications are available on request.
View security documentationReport a vulnerability
Security researchers: please disclose privately first. We respond within 2 business days.
security@ante.workSee ANTE in action
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Guided onboarding Data stored in Singapore Support in Philippine business hours